Cancellation & Refund Policy
Recall Notebook Digital Subscriptions & Billing • recallnotebook.tech
Due to the digital, intangible nature of our cloud computing services, server provisioning, instant AI evaluation tokens, and cloud database storage allocation, Recall Notebook operates a strict 'No Cash Refunds' policy once a paid digital subscription (Recall Pro Monthly or Annual) is completed.
If there is a service disruption, data loss, or fault on our end, we will not issue cash refunds. Instead, we will compensate affected users by crediting their accounts with free Pro subscription months (1 month or as deemed necessary by our support team).
1.0Immediate Digital Provisioning
When you purchase Recall Pro, advanced AI compute resources, unlimited attempt capacity, and custom font engines are assigned to your account immediately. Because these digital resources cannot be returned, all subscription payments are final and non-refundable in cash.
2.0How to Cancel Your Subscription
You can cancel your subscription at any time without fees. Simply navigate to Settings > Account Preferences > Cancel Subscription, or email our support desk at developer.neyabofficial@gmail.com.
Cancellation takes effect at the end of your current paid billing period. You retain complete Pro access until that date. No partial or prorated cash refunds are issued for unused days.
3.0Duplicate Charges & Gateway Glitches
If an accidental double payment occurs due to a network glitch during checkout, report the transaction ID within 7 calendar days to developer.neyabofficial@gmail.com. Upon verification, the duplicate charge will be refunded back to your original source payment method via Razorpay within 5–7 business days.
4.0Chargebacks & Dispute Resolution
Initiating fraudulent bank chargebacks without contacting our grievance desk violates our Terms of Service and will result in permanent account termination.
Direct Billing Help Desk
For accidental duplicate charges, renewal queries, or account credits.